Mystery shopping means putting into practice the use of trained shoppers, especially for the anonymous evaluation of the client services and operations, employee integrity, merchandise sale and product quality.
The qualitative research allows you to discover the perceptions, motivations and emotions that determine our subjects to act in a certain way.

Focus Group Case studies Mystery Shopping Investigation
When you need to make the right decisions, it is good to rely on precise and representative statistics data.

Telephone Interviews Online Surveys Panel Surveys Desk Research
Focus Grup
Facilities
We arranged the Focus Group room after we consulted the latest market demands

The room is equipped with:
  • • one-way mirror
  • • viewing room
  • • video recording facilities in closed circuit
  • • Online transmission facilities
  • • simultaneous translation
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C.A.T.I.
Center
Future Marketing has its own CATI center with a dedicated staff and modern call center. Telephone interviews are taken by trained interviewers, carefully recruited and constantly trained. The specific management application gives us the possibility to record conversations, have a high control data accuracy and reduce the time spent on questioning individuals by telephone.
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latest news
  • www.cotidianul.ro, 17 March 2010 ...

    20 May 2010 2500 romanians have spied at least once for companies.... more

    Press Release, 16 November 2009

    20 May 2010 The romanians are going to visit t the doctor on the swine flu symptoms ,but they refuse to take the AH1N1 vaccine ... more
  • Future Marketing - spectacular tu...

    20 May 2010 Future Marketing, leader on the Romanian Mystery Shopping market, has ended 2008 with a turnover of 1.44 milion RON... more

    Future Marketing opened three reg...

    20 May 2010 Future Marketing a market research and consultancy company - opened three regional offices in Timisoara, Sibiu and ... more
  • Future Marketing Stakes on Foreig...

    20 May 2010 Starting June 2007, Future Marketing, one of the most important mystery shopping providers in Romania, has been acc... more

    Future Marketing estimates a busi...

    20 May 2010 Starting May 2007, Future Marketing, one of the most important mystery shopping providers in Romania, is certified ... more
  • Romanian farmers believe in the E...

    20 May 2010 Romanian farmers consider that Romania’s entrance in the European Union has a positive impact on their activi... more

    BizCity, 20 february 2009

    20 May 2010 Ioana Bostina Interview: Romanian companies have conducted 1.5 million Euros worth of Mystery Shopping visits in 20... more
  • News, 18 february 2009

    20 May 2010 Mentions of Future Marketing in the Romanian business press: more

    Wall-Street.ro, 17 february 2009

    20 May 2010 Future Marketing - a 0.4 Milions Euros business in 2008. more

Since 2004 Future Marketing has been assisting clients to achieve their research objectives across Romania. Based in Bucharest, we offer a broad range of market research services to satisfy the individual needs of our clients. We are able to provide expertise in all stages of market research from Research Design, Data Collection and Analysis & Reporting.

We are skilled in both Qualitative and Quantitative research, providing service to our clients through our internal network of interviewers and moderators.

To learn more about our expertise and references, please contact us.